Other Services


The key responsibility as a facilitator is to create group process and an environment in which it can flourish to help the group reach a successful decision, solution, or conclusion. Are you having a company retreat or strategic planning session? Give MARDAC a call to see how we can support your team in a productive and inspiring session.


Building a High Performing Team/Strategic Planning Process

Strategic planning is about aligning the essential components of the organization to produce better results. At MARDAC we use a six-step process that:

  • Assesses the current state of the company
  • Set a direction
  • Finds opportunities
  • Develops strategies
  • Develops the plan
  • Implements the plan

Organizational Development Surveys

The need for accurate and timely assessment of organizational development priorities has never been more important than in today’s rapidly evolving workplace. Managers must continually be in touch with customer demands, knowing how to adjust services and products to meet customer expectations. Managers must have a current understanding of employees’ abilities to achieve organizational goals and where the organization needs realignment in order to succeed.

  • Organizational Development/Employee Engagement Surveys: Successful companies see the importance of addressing the needs of employees. The regular assessment of services, policies and practices ensures they are providing the leadership, work environment, management practices and incentives top notch employees require and deserve. Organizational and employee engagement surveys, customized to gather the right information, are a vital diagnostic tool to determine how the company can improve or modify their culture to achieve employee satisfaction.

  • 360 Personal Performance Surveys: 360 surveys allow respondents to provide valuable feedback regarding the effectiveness of another individual’s performance. The results of 360 surveys are then used to enhance and develop the individual.

  • Product & Service Feedback Surveys: Providing the best products and services to your clients is critical to success. A customer feedback survey will give you the valuable feedback you need to ensure your clients will continue to support your organization. The customer feedback survey also tells your clients that you care about your relationship with them. Get the facts related to the success of your new marketing plan, or an evaluation of a new product.

Because every survey can be customized to suit your needs, you are in control of the parameters. You choose the survey titles, content, respondent instructions, demographic filters, categories, questions, rating scale and comment areas. Survey reports can be viewed in a variety of report options including mean score, unfavorable/favorable, frequency distribution and written comment reports.


  • Mission/Vision/Values
  • Performance Reviews
  • Job Descriptions
  • Employee Handbook

Contact Us

Mike is a great listener who seeks to understand the human resource issues you're facing from multiple angles, taking into account management's concerns, employees' needs, legal implications, and any other considerations. What I found working with Mike was that he went above and beyond the straightforward tasks like "creating an HR manual" or "understanding extended leave laws," and he found solutions that helped make our policies more widely understood, accepted, and supported by everyone in the organization. This is crucial to a leader of any size organization. It's often said, that "It's all about people" and Mike understands what makes people tick.

- Isaac Pino Financial Consultant